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Our Insurance Network Status Changes: What This Means for You

August 25, 2025

Important for New Patients: If you have Ameritas or Principal insurance, or if you’re unsure about your Cigna plan status or you have a different insurance provider, please call us before scheduling your appointment. We want to ensure you understand your benefits and costs upfront – no surprises!

We want to be clear about what this means for all new AND existing patients:

  • You can still use your dental benefits in our office – we continue to accept and work with your insurance
  • We will continue to file claims on your behalf and help you maximize your reimbursement
  • You do NOT need to find a new dentist – we’re here to support you through this transition

Plans Affected (Effective January 1, 2026)

  • Ameritas – All plans
  • Principal – All plans
  • Standard – All plans
  • Cigna – Select plans (we’ll verify your specific plan when you call)

Don’t see your plan listed? Call us to confirm: (850) 895-9858

Important Timeline

Through December 31, 2025: All current benefits and coverage remain exactly the same

January 1, 2026 and beyond: New out-of-network benefits take effect

Our commitment: We’ll help you understand your exact costs before any treatment

Why We’re Making This Change

This decision was not made lightly. Over time, we’ve seen that in-network insurance contracts have become increasingly restrictive, limiting our ability to provide the high-quality care and personalized experience that you deserve. Additionally, reimbursement rates have not kept up with rising costs, making it financially unsustainable to continue as an in-network provider.

Our mission is to deliver exceptional care without compromise. By transitioning out of network, we can continue to uphold the integrity of our dentistry and offer the time, attention, and excellence that make a real difference in your health.

This transition allows us to:

  • Provide higher quality care with fewer insurance restrictions on treatment recommendations

We Still File All Your Claims

Nothing changes here! We handle all the paperwork and file directly with your insurance company to maximize your reimbursement. You’ll never have to deal with claim forms.

We work with you to make quality dental care affordable and accessible.

Personal Insurance Verification

Before every appointment, we’ll verify your exact out-of-network benefits and provide a clear cost estimate. No surprises, ever.

Maximized Benefits

Our team specializes in helping you get the most from your insurance, even out-of-network. Often, the difference in your cost is smaller than you might expect.

What “Out-of-Network” Actually Means for Your Costs

Good news: You still have dental insurance coverage! Here’s how it typically works:

  • You pay: The difference between our fee and your insurance reimbursement
  • Insurance pays: Based on your out-of-network benefits (often 50-80% of usual costs)
  • We help by: Filing all claims, providing detailed treatment estimates, and offering payment plans

Questions About Your Specific Plan?

Call us at (850) 895-9858 and we’ll verify your exact benefits and costs before your next appointment. Our insurance team is here to help you navigate these changes smoothly.